With the inevitable measures that all businesses need to undertake to support staff and clients, I would like to provide you with an update on our operations. For over 5 years 100% of our staff have been trained and able to work remotely while still maintaining weekly office days for collaboration and team building. We have cultivated business platforms and operations that run digitally without sacrificing security, service quality or capabilities during the better part of the last decade. As of March 9th, all company operations were transferred to work-from-home with no expected change in services, capacity or staff availability.
We understand that many of our partners have experienced challenges due to having a large international presence and multilingual employees. As a result, we are extending our help by monitoring requests after business hours and on weekends for projects associated with the coronavirus. This is to ensure we provide you with the best possible support and the fastest turnaround possible.
If you do have time-sensitive requests associated with the coronavirus, please send them to firstname.lastname@example.org and include a clear subject line or title so we can act accordingly “COVID-19 Translation”.
We encourage you to reach out if there’s anything we can do to help you and your team during this difficult time. We sincerely hope you, your family, and colleagues remain safe and healthy.